NCC Business Services has more than 30 years experience working with financial institutions to recover delinquent accounts. We understand the unique challenges faced by banks and other large creditors when going through the collection process and provide customized services to meet the specific needs of each of our clients.
A positive perception of your company brand is important. We understand the value of our clients’ brands and have developed systems and processes to help us achieve maximum performance while minimizing brand risk. Our highly trained representatives participate in customer service and sensitivity training to teach our employees how to view each contact as an opportunity to resolve outstanding issues and return the customer back to our clients for continued business.
With wholly-owned call centers across the United States, NCC Business Services is able to offer our client recovery services in all 50 states as well as the US territories. Our offices are strategically located, enabling us to provide primetime coverage in every time zone. Our business is licensed and bonded in all required jurisdictions and we provide our clients with a reliable recovery partner they can count on for both performance and compliance.
Integrated Business Processes
NCC Business Services integrates within your existing business systems and processes to become a seamless extension of your business. We pride ourselves on being part of your team and can customize our engagement to meet your needs. Our Client Services team offers personalized attention to each client and are available to answer questions or participate as part of your team.